Cathy holds a degree in Human Services and has been with TotalVision Eyecare of Manchester for 22 years. Cathy has an extensive background in Customer Relations and has excelled in both the clinical and administrative aspects of the office.
Cathy is responsible for defining, developing and implementing policies and procedures to give our patients the best eyecare experience possible, while providing our team members with an exemplary place to come to everyday.
Cathy takes a special interest in keeping the office visually appealing and is constantly looking for new ways to keep the practice at the forefront of technology.
Cathy enjoys spending time with her family and loves to travel.
Eileen has been with Total Vision Eyecare of Manchester and Dr. Alpert for 26 years. She is an Optometric Assistant and Insurance Specialist. She feels the diversity in both of her positions always keeps her job interesting and challenging. She especially likes the fact that Dr. Alpert is always on the forefront of new technology which benefits both the practice and the patients. She will be glad to answer any questions about your insurance that need to be clarified. Eileen enjoys gardening, traveling and spending time with her 2 cats, three grown children and their families.
Eve has worked at TotalVision Eyecare Center for 14 years since coming to the USA from South Africa where she was born, lived and educated. She is responsible for insurance authorizations, payment receivables, billing queries and investigations. Eve is responsible for Patient Recalls and manages the Low Vision Aids requirements as well as general office duties. She has traveled extensively and enjoys reading, cooking and walking.
Jocelyn has been with the practice for just a short time , but she has made a big impact . Come in any time and you will see her smiling face and hear her infectious laugh. After graduating High School Jocelyn pursued her love of medicine and earned her degree in Medical Assisting . Jocelyn has family that live here in town, so working in our community based office is very rewarding. Working as our Patient Care Coordinator gives her opportunity to give our patients a warm and personal experience when they are here. Jocelyn is fluent in Spanish , making it easier for our patients to communicate. In her spare time she enjoys spending time with her two small children.
Mary was raised in Wisconsin and received her degree in Elementary Education. She started her optometric career in Walnut Creek, CA and continued in Des Moines, IA where she developed her specialization in contact lenses. Mary has been an Assistant at TotalVision Eyecare of Manchester for 28 years. She performs the preliminary and specialized testing our patients require. She has continued to educate herself on the proper fitting and training of our many contact lens wearers. Mary enjoys spending time with her family, UCONN football and antiquing.